Information We Collect
We collect information you provide when contacting us, submitting a website request, signing in to the client portal, reviewing a project preview, approving work, paying an invoice, calling us, emailing us, or opting in to receive text messages. This may include your name, email address, phone number, business name, billing details, project details, communication preferences, portal activity, review feedback, signatures, and messages you send.
How We Use Your Information
We use your information to respond to inquiries, provide requested services, prepare website projects, manage client accounts, send invoices and receipts, process payments, support active clients, maintain security, improve our systems, and communicate about services you requested or consented to receive.
Payments and Client Portal Data
Payments may be processed by third-party payment providers. We use the client workspace to help manage invoices, subscriptions, project approvals, support requests, and account records. We do not intentionally collect full card numbers through this website; payment providers handle sensitive payment processing according to their own security and privacy practices.
SMS and Mobile Messaging Privacy
If you opt in to receive SMS or mobile messages from Disame Graphics, we use your mobile number and messaging consent only to send service-related messages, appointment reminders, project updates, support replies, payment or portal notifications, and other communications you requested. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help.
- We do not sell, rent, or share SMS opt-in data or mobile numbers for third-party marketing.
- Mobile opt-in consent is not shared with affiliates or third parties for their marketing purposes.
- We may share information with vendors who help deliver messages, host our systems, process payments, operate the client portal, or provide customer support, but only as needed to operate our services.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing. We may share information with service providers who assist us in operating our website, delivering communications, processing requests, hosting systems, processing payments, preventing fraud, or supporting our business, subject to appropriate confidentiality obligations.
Your Choices
You may request access, correction, or deletion of your personal information by contacting us. Some records may need to be retained for billing, security, tax, dispute, legal, or legitimate business purposes. For SMS messages, reply STOP at any time to cancel future text messages, or reply HELP for assistance.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected] or (347) 699-7555.